Policy Number 1022
Effective Date: May 24, 2021
This policy outlines how personal information of Chesapeake Public Library ("CPL") customers will be collected in our systems and online, as well as how CPL responds to any government agency requests related to the USA Patriot Act.
It is the policy of the CPL that personal information about you will be collected only to the extent necessary to provide the service or benefit desired; that only applicable information will be collected; that customers shall understand the reason the information is collected and be able to examine their personal record which is maintained by a public body.
Gathering Personally-Identifying Information
Certain visitors to the CPL website may choose to interact in ways that require CPL to gather personally-identifying information. The amount and type of information gathered depends on the nature of the interaction. In each case, the CPL collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction. CPL does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Google Analytics will create cookies on behalf of our domain to assist with analytical tracking.
Embedded Content & Links
The CPL uses third-party applications in order to provide online transactions such as requesting a service, improve site performance, offer better service or make various transactions easier.
Records Retention and Freedom of Information Act Laws
Public records will be retained in accordance to records retention laws and provided to the public in accordance with the Virginia Freedom of Information Act ("FOIA"). Note that information you provide via this website may be kept and provided to the public.
USA Patriot Act
The USA Patriot Act expands law enforcement's surveillance and investigative powers, and was signed into law on October 26, 2001. The CPL also subscribes to the values detailed in the American Library Association's Right to Privacy affirmations.
It is the policy of the CPL to comply with all Constitutional judicial processes while preserving patron confidentiality to the extent allowed by law. CPL will comply with court ordered subpoenas and warrants expeditiously, yet, at the same time, the CPL is charged to protect the privacy of its patrons as stipulated in Virginia's confidentiality laws.
CPL will not disclose to any individual, corporation, institution, government agent or agency confidential records without proper judicial process, defined as court ordered subpoenas and warrants. Confidentiality extends to "information sought or received, materials consulted, borrowed or acquired, and includes database search records, reference interviews, interlibrary loan records and all other personally identifiable uses of Library materials, facilities or services".
The CPL will seek legal advice on all court orders, and will ask that counsel be present before any search begins. It will follow subpoenas and warrants strictly to ensure that only the information requested is given.
The CPL Director and Assistant Director are the only Library staff authorized to work with law enforcement, legal services or any other government organization requesting patron information. Parties requesting protected information need to contact Library Administration.
Virginia Code- Confidentiality Law
Virginia Freedom of Information Act, 2.2-3705